Customer account manager, outbound calls
Our line is outbound: we have many customers, and they all have questions. You will give them information about telecommunications services. We have a highly qualified team of managers and friendly colleagues who will do everything to help you learn the job, feel comfortable and grow. From day one, a manager is assigned to you to train you and help you settle in quickly.
Your main duties
- supporting customers, identifying their needs and recording the results
- achieving the highest possible customer satisfaction
- increasing customer loyalty to the company
What we are looking for
- fluent Ukrainian
- keen to learn
- confident PC user with basic web-browser skills
Working conditions
- Monday to Friday, 9:00 to 18:00, break from 13:00 to 14:00
- pay: UAH 20,000–27,000
- the office has a shelter for air-raid alerts
- a generator keeps heating and water running: the office stays warm, with power, a stable connection and water
ClarusApex services are free of charge for candidates.